Susan Mazer
President & CEO

Born in Detroit, Michigan, Susan Mazer graduated from Wayne State University and was awarded a graduate fellowship to Stanford University, where she completed her Master of Arts degree in Musicology.  She recently completed her second Master of Arts degree in Human and Organizational Systems from Fielding Graduate University where she is pursuing her doctorate.

Susan’s accomplishments include bringing the issue of hospital noise to the forefront of hospital concern through designing accredited educational programs for nurses and presenting at conferences.  In addition, she is considered a expert in the field of privacy and HIPAA. Susan is a well-published author, having written articles and white papers for major healthcare journals and periodicals focusing on noise in hospitals, speech privacy, patient safety, elder care, and other related topics. She has also been featured on Good Morning America specifically regarding noise in hospitals.

Susan is a member of the American Gerontological Society, Society for the Arts in Healthcare, Environmental Design Research Association (EDRA), Association of Healing Healthcare Advocates and Stanford Alumni Association.

In addition to her work in healthcare, she is a professional jazz harpist, working with her husband Dallas Smith. Their music has been featured on NPR, the Discovery Channel, NOVA. Susan and Dallas are the founders and sponsors of the Elder Care Concert Series in Reno, NV, which is administered by the Sierra Arts Foundation.

As president, CEO and co-founder of Healing HealthCare Systems, Susan oversees the strategic direction of the company including sales, marketing, and product development.

Published Articles:
To view published articles by Susan Mazer please go to: articles

Speaking:
Aging in America Conference
Association for the Care of Children's Health conference
Association of Healing Health Care Projects conference
American Acoustic Society (ASA) and Institute for Noise Control Engineers (INCE) annual symposium
Cancer as a Turning Point conference
Clinical Laboratory Management Association conference
Environments for Aging
HEALTHCARE DESIGN conference
Healthcare Facilities Symposium
Healthcare Forum national conference
Louisiana PeriOperative Nurses Association (LAPAN) conference
National Association of Neonatal Nurses conference
Nursing 2002
Planetree national conference
Michigan Organization of Nursing Executives regional meeting
Press Ganey client conference
Sixteenth National HIPAA and Privacy Symposium Summit

Awards:
2008 & 2007 Who's Who Among Health Care Facilities Management Professionals
President's Award, Sierra Arts Foundation, 2005

Leland R. Kaiser Founder's Award in Healing Healthcare, 1997

Music:
National Public Radio
NOVA
Public Broadcasting System
The Discovery Channel